Satisfaction Guaranteed
If YOU are not happy with our products or service, we'll refund the full purchase price and shipping cost.
If an item arrives in unsatisfactory condition, we'll send a replacement as soon as possible.
Call or email us if you have a problem or questions.
Email: Order@EvolveFISH.com
Phone: 800-386-5846
U.S. Dollars or Equivalent
Our prices are stated in U.S. Dollars.
We can only accept domestic checks. We cannot accept checks from any foreign countries, including Canada. If ordering from outside the U.S. we can accept credit cards, international money orders and PayPal payments.
That's one of the nice things about credit cards. They take care of all
the currency conversions for us.
We Ship Anywhere
No matter where on planet Earth you live, if you have an address, we'll ship your stuff there.
Our preferred shipping method is the U.S. Mail. Most of our smaller shipments
go out as First Class mail, with delivery within 7 day. For larger items
(mugs, books, hats, etc.) we use "Priority Mail", with an expected
delivery time of 3 days. This applies to the North American Continent
and associated parts of Oceania and the Caribbean Sea.
Upon special request, we send overnight, or next day shipments on the
Express carrier service of your choice (if we have routine contact with
them). We will of course expect you to pay the increased shipping charge
and a handling fee.
Outside of the US of America, we still like to ship by the old Government Postal system, but the rates and delivery times are much less predictable. And we expect our customer to pay the additional shipping costs for all International Shipments. We do this by packing and shipping the order, then charge the customer's credit card for the actual cost of shipping.
If a customer wants us to ship COD (Cash On Delivery) and is willing to pay for it, we'll do so. It costs around $4 to $12 for COD fees, and we can't promise to get it in the mail as quickly.
Shipping Times
We usually get orders shipped within 78 hours. We strive for 48 hours, and often get them out within 24.
Call us if you have any questions about shipping 800-Evolving (386-5846)
or 719-593-9227.
Privacy Policy
At EvolveFISH we do not share or sell any of the personal information given to us by our customers. We use the information you give us to process your order, contact you in case there is a problem with your order, and to occasionally send you information about our business and our products.
If you have any further questions about our privacy policy, or want your name removed from any of our catalog mailings, please contact us at:
Email: Order@EvolveFISH.com
Phone: 800-386-5846